Monthly Archives: October 2024

Turning the Contact Center Into a Strategic Brand Asset Q&A

Level AI applies algorithms to contact center pain points We integrate directly with an organization’s EMR System to make real-time appointment bookings, check insurance eligibility, intake patients, and get context about the patient,” Park stated. EWeek has the latest technology ai call center companies news and analysis, buying guides, and product reviews for IT professionals […]

How Southeast Asias largest bank is riding the AI wave

Risk Reducing AI Use Cases for Financial Institutions In capital markets, GenAI is revolutionizing trading, risk management and compliance. Financial institutions are exploring the potential of generative AI to enhance their operations while navigating a regulatory landscape that emphasizes caution and due diligence. Regulatory bodies are concerned with the ethical implications, transparency, and accountability of […]